Shipping policy

Where we ship. We currently ship within the United States only.

Processing time. Orders are typically processed within 1–2 business days (Monday–Friday, excluding holidays). You'll get a confirmation email with tracking as soon as your order ships.

Delivery time. Standard shipping takes an average of 4–10 days to arrive after processing. We ship via major U.S. ground carriers (such as USPS, UPS, and FedEx); the carrier is selected automatically based on your delivery address.

Tracking. A tracking number is emailed to you once your order ships. If you don't see it within a few business days, check your spam folder or reach out to info@pinchbag.com.

Delivery issues. Once a package is handed to the carrier, delivery timing is in their hands. If tracking shows delivered but you haven't received your order, please contact the carrier first, then email us at info@pinchbag.com and we'll help you track it down.

Address accuracy. Please double-check your shipping address at checkout — we're not able to reroute or refund orders sent to an incorrect address provided at checkout. If a package is returned to us as undeliverable, we'll reach out to arrange reshipment.